Shivpreet Baidwan, Registered Hearing Instrument Practitioner

Growing up in Amritsar, India, Shivpreet loved spending time with her grandparents, and knew early on that she wanted to work with seniors. Becoming a Hearing Instrument Practitioner allowed her fulfill her wish of serving and helping the elderly. She greatly enjoys spending time with her customers, and wishes everyone with hearing loss would acknowledge that it affects their family life and should be treated.

In her spare time Shivpreet enjoys spending time with her family, watching TV and playing badminton.


Emily Poole, Hearing Care Coordinator

Emily loves interacting with our clients and hearing all their stories, and is especially happy if she can brighten someone’s day. She wants people with hearing loss to know that they’re not alone: “I feel that there is too much of a stigma around hearing aids. They can benefit your life so greatly! Adjusting to a life with hearing aids may take time and patience, but they can make an amazing difference.”

In her spare time, Emily pursue her love of art, especially drawing, painting and photography.